Hammond, Philip | Features | Health and Safety at Work magazine
Published: 03.01.2007
Exposure to aggressive behaviour is a workplace hazard like any other, and workers have a right to reasonable protection from it. Philip Hammond and John Goodwin of the CIEH say letting angry people talk themselves out is critical to successfully defusing aggression.
Published: 03.01.2007
Exposure to aggressive behaviour is a workplace hazard like any other, and workers have a right to re ...
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